Terms and conditions

Strato FX (“Strato” or “we” or “us” or “our”) is a beneficial owner of the website stratotrade.com. Strato runs the website, the mobile and touch version and any sites we have now or in the future that reference these Terms of Use (collectively, “Site”).

1. About the Site

The Site is an online platform which matches vendors (“Merchants ”), who sell vouchers for digital goods, services, or video games, offers for software downloads, gift cards (“ Vouchers”) and buyers ( “Consumers”), who would like to acquire vouchers for digital goods, services, or video games, offers for software downloads, gift cards (“ Vouchers”). Merchants are solely responsible to Consumers for the care, quality, and delivery of the goods and services provided.

Strato maintains a right to change available Vouchers and pricing on the Site at any time in its sole discretion without prior notice.

2. Ownership of the Site

The Site, content on the Site, all operational infrastructure are exclusively belong to Strato, our Merchants, and other content providers. By using the Site and accepting these Terms of Use: (a) Strato grants you a limited, personal, nontransferable, nonexclusive, revocable license to use the Site pursuant to these Terms of Use and to any additional terms and policies set forth by Strato; and (b) you agree not to reproduce, distribute, create derivative works from, publicly display, publicly perform, license, sell, or re-sell any content, software, products, or services obtained from or through the Site without the express permission of Strato.

3. Use of the Site

Consumers, who use the Site, agree with the following:

  • You are obligated to use the Site appropriately and to comply with these Terms of Use
  • You have reached the age to be criminally responsible
  • You are able to create a binding legal obligation;
  • You are unrestricted from acquiring products and/or services under the applicable law
  • You are obligated to use the Site appropriately and to comply with these Terms of Use
  • You are NOT aimed to perform any illegal actions on the website Site and your purchases are absolutely legitimate
  • You are acting on your own behalf and in a good will
  • You are solely responsible for all actions conducted on the Site
  • You are solely responsible for any provided information
  • You confirm that the provided information is accurate, true, current, and complete

4. Access to the Site and Services

We may alter, suspend, or discontinue our Services in whole or in part, at any time and for any reason, without notice. Our Services may also periodically become unavailable due to maintenance or malfunction of computer equipment or for other reasons. While we use reasonable efforts to keep the Site and your account accessible, the Site and/or your account may be unavailable from time to time. You understand and agree that there may be interruptions in service or events, Site access, or access to your account due to circumstances both within our control (e.g., routine maintenance) and outside of our control.

5. Account and Password

In order to access all the features and services of the Stratotrade.com Platform, you need a valid user ID and corresponding password. Upon signing up for an Account, you will be required to select a password. Your user ID and password are confidential and must not be distributed or disclosed by you to third parties. If you wish to change your password in the future, you can do so within the Stratotrade.com Platform by clicking the “Forgot Password” link. You are responsible for maintaining the confidentiality of your Account password. You are responsible for all uses of your Account, whether or not authorized by you. You agree to immediately notify the Company of any unauthorized use of your Account.

6. Indemnification

Customers agree to indemnify, defend and hold us and our partners, attorneys, staff and affiliates (collectively, "Affiliated Parties") harmless from any liability, loss, claim and expense, including reasonable attorney's fees, related to your violation of use of the Site

7. No Waiver

No waiver, express or implied, by Customers of any breach or default under these Terms by the other party will constitute a continuing waiver of such breach or default or be deemed to be a waiver of any preceding or subsequent breach or default.

8. Severability

If any provision of these Terms shall be deemed unlawful, invalid or for any reason unenforceable, then that provision shall be deemed severable from these Terms but severing any such provision from these Terms shall not affect the validity and enforceability of any remaining provisions.

9. Force Majeure

Strato shall be excused from performance under these Terms of Use, to the extent it or a Merchant is prevented or delayed from performing, in whole or in part, as a result of an event or series of events caused by or resulting from: (a) weather conditions or other elements of nature or acts of God; (b) acts of war, acts of terrorism, insurrection, riots, civil disorders, or rebellion; (c) quarantines or embargoes; (d) labor strikes; (e) error or disruption to major computer hardware or networks or software failures; or (g) other causes beyond the reasonable control of Strato or a Merchant, as applicable.

10. Refund

All transactions are final. There are no refunds or exchanges. In the event that you do not receive your Voucher within two weeks of the transaction, you should immediately contact Strato  support@stratotrade.com with your reference number